Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026

At Coffee Beans AU ("we," "us," or "our"), we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit coffee-beans.au (the "Site").

Please read this privacy policy carefully. By using the Site, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form (name, email address, message content)
  • Subscribe to our newsletter (email address)
  • Participate in surveys or promotions (as applicable)

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • IP address (anonymised where possible)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Site.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support
  • To send newsletters and updates (with your consent)
  • To improve our Site, content, and user experience
  • To analyse Site usage and trends
  • To comply with legal obligations
  • To protect against fraudulent or unauthorised activity

Affiliate Disclosure

Coffee Beans AU is a participant in the Amazon Services LLC Associates Program and other affiliate advertising programs. This means we may earn commissions on qualifying purchases made through links on our Site.

When you click on affiliate links and make purchases, the retailer may share limited information with us (such as confirmation of a sale) for commission tracking purposes. We do not receive your personal payment details through these programs.

Third-Party Services

We may use third-party service providers to help us operate our Site and conduct our business. These may include:

  • Google Analytics: For website analytics and performance monitoring
  • Amazon Associates: For affiliate tracking and commissions
  • Email Service Providers: For newsletter distribution (if applicable)

These third parties have their own privacy policies governing how they handle your data. We encourage you to review their policies.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

Your Rights (Australian Privacy Principles)

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We will respond to your enquiry within a reasonable timeframe.